Terms of Service

These Terms of Service ("Terms") govern your use of NexoSites' website design and development services, the nexosites.xyz website, and the client portal (account, dashboard, quote calculator, and messaging). By creating an account, submitting a quote request, or otherwise using our services, you agree to these Terms.

NexoSites designs, builds, and maintains websites for businesses and individuals. Services include custom website design and development, ongoing updates and maintenance, and related consulting. Specific deliverables, timelines, and pricing for each project are agreed upon individually through our quote calculator and confirmed with you before any work begins.

The price shown by our quote calculator is an estimate based on the project type, business size, and features you select. It is not a final invoice. We review every submitted quote and confirm the exact price with you — through the client portal or by message — before starting work. Prices are subject to change for scope not originally discussed.

We do not require upfront payment. Work begins after you approve the quoted price, and payment is due once you are satisfied with the delivered site, using a payment method we agree on together (such as PayPal or bank transfer). We do not currently process payments automatically through the site — any payment link or request will be sent to you directly by us.

Unless otherwise agreed, you are responsible for purchasing and owning your domain name through a registrar of your choice. We can advise on and assist with this process. Hosting arrangements are discussed on a per-project basis.

Reasonable revisions during the initial build are included as part of delivering the agreed scope. After launch, further changes are handled as update requests, quoted individually based on the size of the change, through your client dashboard or by messaging us directly.

Once a project is paid in full, ownership of the final website files and design transfers to you. We retain the right to showcase completed work in our portfolio unless you request otherwise in writing.

You're responsible for keeping your login credentials secure and for the accuracy of the information you provide us. We may suspend or terminate accounts used for abusive, fraudulent, or unlawful purposes.

You may cancel a project at any point before final payment. If work has already been completed to your specification and you decide not to proceed, we may request fair payment for the work already delivered, discussed on a case-by-case basis.

We work to deliver reliable, well-built websites, but we can't guarantee uninterrupted uptime, that third-party services we integrate with (hosting, domain registrars, payment providers) will always function without issue, or specific business outcomes (traffic, sales, rankings) from your website. To the fullest extent permitted by law, NexoSites is not liable for indirect or consequential damages arising from use of our services.

Our platform relies on third-party infrastructure, including Supabase (accounts, database, messaging) and Cloudflare (hosting). Your use of the site is also subject to those providers' own terms where applicable.

We may update these Terms from time to time. Continued use of our services after changes are posted means you accept the revised Terms. Significant changes will be reflected in the "Last updated" date above.

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law principles.

Questions about these Terms? Reach us at support@nexorealm.org.